We ship our packages via USPS or UPS ground. For any orders under $50, we ship USPS First Class by default. If you would like it faster, you can choose that option at checkout via either USPS or UPS.
For orders over $50, we ship free via USPS first-class mail. If you would like it faster or prefer to use UPS, you can make that selection at checkout.
For our international customers, we offer both USPS and UPS rates at checkout. There will also be a small handling fee of $3 added to orders to cover customs.
All orders are usually shipped within 2-5 business days of receipt, in the order they are received. Actual shipping time may take 2 to 10 days to receive thereafter, depending on distance.
Shipping and Handling Rates
US Orders under $50: Standard USPS rates apply
US Orders over $50: Free
International Shipping: UPS or USPS at checkout
Please remember... We have no control over Postal Carriers, customs, or suggested arrival times. Although the U.S. Postal Service quotes air mail arrival within 7 to 14 days, it may take much longer, depending on your country's Customs Officials and postal routes. The price difference between air and ground rate only guarantees the time of arrival to the shipping country's postal system. We also have no control over customs fees or duties charged by your country. We apologize for any inconvenience or delays, but unfortunately, they are beyond our control.
How can I track my package?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped, we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it): https://definemefragrance.com/pages/track-your-order